

The SCBX Group is dedicated to harnessing technology and innovation to boost the efficiency of service enhancement and new product development. This is particularly crucial in the realm of digital financial transactions that meet the demands of today’s customers. Our aim is to provide convenient access to financial services for everyone, every day, everywhere, and anytime while simultaneously tackling household debt issues and diminishing the nation’s informal debt problem.
The SCBX Group is dedicated to harnessing technology and innovation to boost the efficiency of service enhancement and new product development. This is particularly crucial in the realm of digital financial transactions that meet the demands of today’s customers. Our aim is to provide convenient access to financial services for everyone, every day, everywhere, and anytime while simultaneously tackling household debt issues and diminishing the nation’s informal debt problem.


The Banking Business Group
We aim to cater to the needs of customers and expand opportunities for Thais from all walks of life to access financial services. As a digital bank, we deliver a seamless financial service experience across all channels with financial products tailored to suit all customer groups.
Part of our commitment to promoting financial inclusion for retail clients and sSMEs
SCB EASY App
SCB is committed to delivering a best-in-class digital banking experience with seamless access to essential financial services for individual customers. The Bank consistently offers enhanced features on the SCB EASY application to ensure convenient, fast, and secure transactions—supported by robust system stability to provide uninterrupted services anytime, anywhere.
Key Features
Cardless ATM
Lost your wallet?
No worry.
Go for cardless ATM on
the SCB EASY app
Service Center
All-in-one hub of
financial transactions
and services
EASY Store
Hub of
hyper-personalized
services for you
MY ALERT
Notification service
for investment
updates on
SCB EASY App
WEALTH4U
Mutual fund
recommendations
tailored to your
preferences
Insurance
Wide selection of insurance
products that come with EASY
Protect Advisory—a self service
assistant to help you
find the right insurance plans
18.5 million
SCB EASY users increasing
from 18.1 million users in 2024
81%
are active
monthly users
SCB Connect
SCB Connect is a key digital touchpoint tailored to modern user behaviors and preferences. Conveniently available via the LINE application, SCB Connect enhances customer experience by offering fast, secure, and user-friendly access to financial services. In 2025, the platform reached over 12.9 million users, increased from 12.2 million users in 2024.
Key Features
LINE Alert
Real-time notification for Financial transactions from Deposit accounts, Cards and Loans
Chatbot Intelligent Assistant
24/7 AI-powered assistant providing information on financial products and services, investment funds, and related inquiries
Reminder Service
Automated reminders for bill payment, transfers, savings, and more
Balance Inquiry
Access to balances across deposit accounts, cards, loans, and more
Financial Service Channels
Through nationwide service channels, ATMs, and banking agents, SCB works to ensure convenient access to financial services anytime, anywhere—particularly for customers in remote areas with limited mobile banking access.
Service Channels ¹
669 channels
from 689 channels
in 2024
ATM/CDM
9,231 ATMs
from 9,849 ATMs
in 2024
Banking Agent
10
banking agents operating
over
29,394,781
million transactions
¹ Inclusive of branches, express points, business nodes and investment centers.


Consumer Finance and Digital Finance Group
With the goal of promoting simpler and more secure financial access, the SCBX Group continues to strengthen our digital finance platforms by employing artificial intelligence (AI) and machine learning (ML) technologies as well as alternative data to underwrite loans and deliver financial solutions that best suit clients’ ability and willingness to repay.
Fostering Credit Access for the Underserved
SCBX Group remains firmly committed to expanding credit access through a broad range of digital lending solutions for underserved customers. The Group seeks to improve quality of life, promote financial resilience and support greater socio-economic equality across Thailand.







