At SCBX, we believe that digital solutions and innovation are key to strengthening both organizations and society in an increasingly dynamic technological landscape.

Therefore, we integrate advanced technology capabilities across multiple dimensions, with a strategic focus on A-B-C-D technologies—Artificial Intelligence (AI), Blockchain, Climate Technology, and Disruptive Technology. By prioritizing research, development, and innovation, we aim to uncover new business opportunities while building resilient infrastructure and a secure digital ecosystem rooted in technological excellence and cybersecurity.

SCBX has set up three Group Centers of Excellence whose roles are to build group-wide digital capabilities and help better manage risks.

SCBX Group is committed to leveraging advanced technological expertise to create innovative solutions that elevate and drive Thai society toward a secure and sustainable digital future. By integrating financial expertise with modern technologies, the Group develops innovations that address the evolving needs of both businesses and consumers in an era of rapid technological transformation.

SCBX Group recognizes that cybersecurity and data protection risks evolve along with advancements in technology and has therefore governed and managed these issues in compliance with relevant laws and regulations while putting in place policies and guidelines that promote organization-wide information security risk management and increased efficiency with technology.

SCBX Group is paving the way for nurturing digital skills that not only drive our strategic vision to become the most admired regional fintech group but also contribute to strengthening Thailand’s economy in the digital era. Among our ambitious goals is for SCBX Group to fully become an AI-first organization.

Achieving this requires equipping our people with a strong foundation in broad AI adoption and deep AI development, along with essential skills in technology, data analytics, and cybersecurity. To support this vision, SCBX harnesses the expertise of internal teams, specialists, and leading domestic and international partners to drive AI and digital technology learning. Apart from that, we seek to build a dynamic technology community, where employees and society can unleash their full potential in creating new value—thus laying the foundation for future-focused learning ecosystems and a sustainable digital economy.

Believing that people’s skills are central to the Group’s vision of becoming an AI-First Organization, SCBX Group aspires to nurture employee digital capabilities.

SCBX encourages employees to integrate technologies into their daily work to improve efficiency, drive product and process innovation, and deliver unparalleled customer experiences.

Building on the success of the 2024 AI Foundation Program, SCBX Group recognizes its workforce’s potential and readiness for an AI-driven environment. In 2025, SCBX introduced the mandatory AI Foundation+ Program to further enhance employees’ ability to use AI effectively through advanced prompt creation.

In today’s rapidly evolving digital landscape, developing both digital and essential skills among employees is crucial for driving organizational success.

Recognizing this, SCBX Group by SCB has implemented a Digital Employee Initiative since 2020—focusing on equipping our employees with future-ready skills in leveraging technology to streamline workflows, foster growth opportunities, and drive both process and product innovation. By doing so, we aim to strengthen our ability to deliver enhanced customer experiences and bring to life the vision of a ‘Digital Bank with Human Touch.’

The SCB Academy fosters and uplifts employee skills to work in the digital age effectively and efficiently, and has continuously designed and implemented various employee development programs through a blended-learning approach.

SCB leverages its expertise in knowledge management and skill development to build public learning platforms for fostering the skills of the future. SCB has partnered with different entities in creating career opportunities and life success for Thais.